Job Vacancy for Front Desk Agent

Written on Tuesday, August 18, 2015 | 8:04 PM

Luna2

Luna2 designs, develops and operates the growing number of Luna2 hotels, beach
bars and restaurants in key hot-spots around the world. Named after the first
spacecraft to land on the moon in the late 50's, Luna2 raises the benchmark in
hospitality for its visionary design,

super-star services and stellar standards of wining & dining, lounging &
sleeping.



Front Desk Agent

Front Desk Agent represents the hotel as s/he is always the first point of
contact in a hospitality environment. The main purpose of a hotel
receptionist's job is to project a positive image for guests and to provide
all services that are on the list of first contact services.



Responsibility

• Greeted, registered, and assigned rooms to guests

• Answered telephonic and in-person queries related to hotel services and
resolved any issues

• Processed guests' check ins and outs

• Prepared and completed room and restaurant bills

• Assisted guests' in storing valuables in secure deposit box

• Liaised with other departments of hotel

• Handled payments through cash, checks and credit cards

Requirement

• At least 1 year experience at the same role

• Hospitality educational background

• Excellent customer service and problem solving skills

• Must have strong communication, computer and organisational skills

• Maintain a professional business appearance, attitude, and performance

• Prior guest service experience required, preferably hotel front office
experience

• Must be able to work a variety of shifts, including weekends and holidays.

• Stand, walk or sit for an extended period or for an entire work shift.
Requires repetitive motion, including utilizing telephone/computer for an
extended period or for an entire shift.



How To Apply

Send your complete resume to hr@luna2.com

Ela

Assistant Human Resources Manager

Luna2 private hotel & Luna2 studiotel

www.luna2.com

(0361) 730402

Jl Sarinande No 22, Seminyak-Bali


Post by - hr@luna2.com